![]() There are two ways to update the mouse driver, and they include automatically and manually. That means you should update the driver immediately to start working again. The main reason why your Razer Synapse is not detecting your mouse is that it has an outdated or missing mouse driver. Why is Razer Synapse not detecting my mouse? The latest version of Razer Synapse is Razer Synapse 3. The application automatically detects new plugged products and configures them for you, and Synapse will also automatically download your saved settings for each of your Razer peripherals. Synapse is accessible directly from your browser, so it is easy to configure your Razer products from anywhere in the world. Whether it’s setting up macros, customizing your lighting effects, or adjusting your surface calibrations, Razer Synapse makes it easy to personalize your Razer products to your exact specifications. It allows you to configure each of your Razer products through one interface, whether a mouse, keyboard, headset, or any other future Razer peripherals. Razer Synapse is a unified configuration software that lets you customize your Razer peripherals to enhance your gaming experience. 6 Does Razer Synapse work with any mouse?.5 How do I add a mouse to Razer Synapse 3?.You need to reset the calibration of the mouse surface Some solid material or dirt blocks the mouse sensor 3 How do I get Razer Synapse to detect my mouse? (Detailed Steps).2 Why is Razer Synapse not detecting my mouse?.Upgrade your Windows 7 OS to Windows 10.Update your Windows 7 OS to the latest updates through Windows Server Update Services (WSUS).Perform either of the two options below to fix the issue: If you are using a Windows 7 version that does not support SHA-2, the drivers for your device will not be installed correctly. Razer Products use SHA-2 digital certificates for their drivers. Restart your PC to completely uninstall the drivers.Right-click on the unused drivers then select “Uninstall device”.Remove old drivers from the Device Manager. If the device is working properly on a different computer, have the USB port on your PC checked by the manufacturer or a reputable technician.Ĭlean reinstall your Razer Synapse 2.0 if the issue persists. Test the device on another PC with the same Razer Synapse version or try connecting to different ports. How to manually check for updates on Razer Synapse 2.0.Ensure your Windows OS and Razer Synapse 2.0 are updated. ![]() See How to use the Device Detection Troubleshoot Tool for instructions. Use the Device Detection Troubleshoot Tool. If the device is working properly on a different computer or different port, have the USB port on your PC checked by the manufacturer or a reputable technician. Test the device on another PC with the same Razer Synapse version or try connecting to different ports.Navigate to the "Details" tab and look under "File version". If the number matches 1.7.0.27, your Riot Vanguard is outdated and should be updated or uninstalled for devices to be detected in Razer Synapse 3.Look for vgk.sys file and right-click, select Properties.To check the version for Riot Vanguard, navigate to C:\program files\riot vanguard\.For uninstallation of Vanguard, refer to Riot Games Support. Restart your PC if this is your first time installing a Razer device or just completing an update.Įnsure Razer drivers are not blocked by outdated Riot Vanguard (version 1.7.0.27) by uninstalling Vanguard or updating Vanguard. How to manually check for updates on Razer Synapse 3.How to get the latest software and driver updates from Windows.Ensure your Windows OS and Razer Synapse 3 are updated.Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub.
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